Customer Escalations Management: The Golden Recipe

No one likes complaints, especially from customers. What if we look at these complaints differently though, by seeing them as opportunities instead of problems? You should still aim to avoid escalations and complains; nevertheless, your attitude toward them should make all the difference. If you want to reduce stress, frustration, and dissatisfaction for your customers (and your employees), then grab your copy now! $1.99 on Kindle. ... [Read More...]

Love in Bloom

Amber doesn’t normally expect such a large bouquet request unless someone has been very bad. Fynn isn’t her typical customer. When he returns to her farmers’ market stand, it isn’t for more flowers; it’s for a date with her. Assuming he’s up to no good, Amber turns him down only to find him again the very next day as she rests a flower beside each unloved grave. The seven sisters of Sweet Springs Family Farm are a lot to handle after living life with his team. Can... [Read More...]

The Genius Within: Your Natural Pathway to Impact, Fulfillment, & Wealth

You’re meant for more, but your comfort zone and your zone of excellence will not help you get there. The clues for your zone of genius are scattered throughout your life in a haphazard way. Go through this process and you’ll have the greatest accumulation of clues about who on earth you are and what you’re meant to do (plus how to make a great living doing it). Step fully into your deepest calling; find prosperity, fulfillment, and alignment with a journey that reveals your authentic sel... [Read More...]

Be Vigilant!: Strategies to Stop Complacency, Improve Performance, and Safeguard Success. Your Business and Relationships Depend on It.

Success can be deadly in business, leadership, and relationships. When you’re used to winning and achieving, overconfidence and faulty logic can blind you to potential dangers up ahead. Complacency costs money, causes slip ups, and creates critical mistakes that will put your company, your brand, and your teams at risk. Len Herstein shares law enforcement–inspired business strategies to help you see beyond the target and stay vigilant against threats like competition, predictability, bad ha... [Read More...]

Mountain Man’s Valentine

Clay Callaghan. Stoic. Rugged. Mountain Man. Seeing him again gives me ALL the feels. But does Cupid have a scheme to make our second chance actually stick? Clay is six-foot-four of pure muscled alpha. It’s a good thing he isn’t lacking in the confidence department… Because only a real man can handle a female Sheriff by his side. But I’m not here to resurrect an old love, Especially not with the man who gave me my first heartbreak. I’m back to do the job my father no lo... [Read More...]

Primeval Origins: Paths of Anguish (YA Epic Fantasy / Sci-Fi Book Series 1)

A YA Science Fantasy Epic Saga like no other! An adventure-filled Epic Fantasy / Sci-Fi series winning 35 literary awards and honors! She scoffs at the legends of long-ago civilizations. He grew up battling deadly dinosaurs. When their lifelines intersect, can Nikki and Rogaan survive humanity’s genesis and the deliverers of Providence in our apocalyptic end-times…the Four Horsemen…in the ancient battle for our human souls? A dystopian action and adventure saga written for teens, young ad... [Read More...]

Free: The Wisdom of Murder: D I Keen Investigates

Fast moving, gruesome murders and horrific scenes. When a second young lady goes missing, from the same company, there is no such thing as coincidence. All hands are working to find her and every turn takes D I Keen back to his original prime suspect. There is a dinner party in full swing, everyone putting their own point of view and causing mayhem. To find the missing women, Keen needs an invite to the party. Only then is Keen going to prove he has the right prime suspect Free on Kindle. ... [Read More...]

Meet Stan, the Billionaire

Meeting your new billionaire boss sounds exciting… Until he turns out to be your one-night stand from yesterday. And now I am to be his fake girlfriend to prove that true love doesn’t exist. I don’t even have to sleep with him.. but I kind of want to. But no matter how much it helps my family, I really hate the day I met Stan, the Billionaire. $0.99 on Kindle ... [Read More...]

The Plant Based Juicing And Smoothie Cookbook: 200 Delicious Smoothie & Juicing Recipes To Lose Weight, Detox Your Body and Live A Long Healthy Life

Boosting your health is easier than you think — everything that’s good for you can be made more delicious with a smoothie. America is facing a health crisis — and it’s not the one making the headlines. Over the past decade, there’s been a sharp rise in the number of people developing chronic health conditions, including Type 2 diabetes, heart disease, and some cancers. But the shocking truth is that it could have been stopped. The CDC estimates that lifestyle changes can s... [Read More...]